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ORDERS & CHECKOUT
Everything you need to know about ordering your Auralyn Luxe pieces.
HOW DO I PLACE AN ORDER?
Select your preferred piece, choose your size, and click ADD TO CART. Continue through checkout as usual to complete your order.
HOW DO I KNOW IF MY ORDER IS CONFIRMED?
Once your order is successfully placed, you will receive an order-confirmation email at the address entered during checkout. Please check your spam or promotions folder if you do not see it in your inbox.
CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER IS PLACED?
Please email us at shop@auralynluxe.com as soon as possible with your order number and the correct shipping address, if your order haven't shipped yet. We will do our best to update it before your order is prepared for shipment.
CAN I CHANGE OR CANCEL MY ORDER?
CAN I CHANGE OR CANCEL MY ORDER?
Please contact us at shop@auralynluxe.com as soon as possible with your order number. We will review your request and let you know whether the change can still be made before fulfillment begins
SHIPPING & RETURNS
Helpful information about shipping, delivery, and returns.
DO YOU SHIP INTERNATIONALLY?
Yes. We currently ship to select international destinations. Available shipping options and rates will appear at checkout after you enter your address.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Orders are processed with care, and shipped as soon as possible. Once your order ships, you'll receive tracking information by email. Delivery time will depend on the shipping method and destination selected at checkout.
SIZING & COLLECTION DETAILS
A few helpful details before selecting your pieces.
DO THE PIECES FIT TRUE TO SIZE?
Our pieces are designed with comfort in mind. We recommend selecting your usual size and reviewing the size chart on each product page before placing your order. For additional guidance, email us at shop@auralynluxe.com.
HOW DO I CHOOSE MY SIZE?
Please review the size chart on the product page before placing your order. If you need additional guidance, email us at shop@auralynluxe.com and we will be happy to help.
WHAT COMES WITH THE FOUNDING 50 GIFT?
The first 50 Auralyn Luxe orders will receive a complimentary self-care gift set, including a sleep mask, headband, and scrunchie, while supplies last.